When insurers receive advice from their valued customers that a loss has been suffered, be it small or large, they want certainty that the customer will receive prompt, professional and expert help in dealing with their loss.
When insurers appoint McCracken Lang Loss Adjusters to the task of caring for their valued customers, they know the response will be prompt, professional and delivered to the highest standard.
McCracken Lang Loss Adjusting was formed in 1991 from Noel McCracken Pty. Ltd. (first established in 1974) Our reputation was founded on the highest professional standards and has developed into a small but trusted organisation committed to providing exemplary standards of loss adjusting in the areas we have expertise.
We have three full time loss adjusters with experience in claims management from small domestic and SME claims through to major commercial and industrial losses.
Our reputation within the industry has been built around:
- Responsiveness to emergency and urgent claims
- Excellence in factual investigation and cause
- Thorough policy product knowledge and application
- The development of a supply chain utilising experts in consulting (forensic, engineering and other specialist areas), builders, repairers, suppliers
- Excellence in communication and reporting
- Advice concerning subrogation and recovery issues
- Accessibility
- Honest, accurate and critical feedback from customers
Our staff continue with professional development and studies in specialist areas.
Our standing in the loss adjusting community continues to grow. We are proud of our past and excited about our future.
